Usually 7-15days. The postal carrier may delay due to COVID-19.If your order hasn’t arrived in the estimated delivery times, please contact our support team at firstname.lastname@example.org, so that we can look into your tracking to see if the shipment may potentially be lost and review the next steps. If your order hasn't arrived within 60 days of the date of original purchase, you are entitled to a full refund on your purchase.
Estimated delivery times do not include weekends, statutory holidays, customs/postal delays, or our order processing time. Once your orders ship, it normally takes 7-15 business days to receive them.
If a product received has manufacturing defects, buyers are entitled to request a product replacement within 3 days of receiving the item. If the case is deemed valid, we will cover related costs to deliver a replacement.
Please be aware to send a photo of the damage within 24 hours after delivery to email@example.com otherwise we can't honor the replacement or refund.
We accept payments by PayPal, Visa, MasterCard, and American Express.
You can track your parcel via the email we sent you. We also have a link to our Track Order page in our main menu and footer menu.
Feel free to get in touch, our customer service email address is firstname.lastname@example.org
By accessing, purchasing from, or using any part of the Petoday website, you agree to all information laid out on this FAQ page, as well as our policies.
What Our Customers Say
Another great purchase, this harness is awesome! We have a strong dog and this gives us more control, and is comfortable for our dog to wear.BigT_11B
Has held up well on out 5 month old Belgian Malinois. No rips or tears and all stitching has held up so farJeremy
Very durable, and fits my Belgian Malinois perfect. The buckles are really sturdy, and well made great harness for the price.MattKyle
The connectors are really durable. The Velcro is very thick and makes it easy to get on and off. Nothing cheap about this product and I definitely would recommend it... I’m sure you won’t be disappointed. If looking for a tactical vest harness this is it.Karen Simms
I am blown away by this awesome harness! It fits perfectly and is so easy to adjust! The connection pieces are strong and it looks AMAZING!5 stars for this! This is by far my favorite harness ever!Thraddash
Fit my boy very well! He was comfortable and very excited to have a better harness. I love how durable it is and the multiple functions it can do for outdoor use. Definitely a great harness for anyone who goes outdoors with their babies.Shelbie